Do you have a return policy?
A full refund for the purchase price of the item will be issued if the item has been damaged during shipment. If the customer is unhappy with the purchase, a 20% restocking fee will be charged. However, the customer has to notify us within 7 days after receipt of the item and it had to be returned in the original shipping container within 30 days.. The buyer is responsible for all shipping costs.
What are your terms and conditions?
You can find our current terms and conditions here. https://thenauticalknot.com/terms-and-conditions